a. Service line development: Service lines framework helps hospitals by enhancing patient care, streamlining operations, and optimising resource allocation through specialised and coordinated delivery of healthcare services within distinct medical disciplines. We have strong expertise in service line design and implementation. We work with our clients on patient segmentation, clinical pathway development, operational model, financial management of the service line, reporting and physician engagement.

b. Care transformation: As a systematic change to enhance patient outcomes, improve efficiency, and adapt to evolving healthcare needs, care transformation elevate overall quality of healthcare delivery and meets evolving needs of patients. We design and implement new care models and develop clinical protocols, care pathways and performance measurement frameworks. We also guide organisations in selecting appropriate technologies to support their care model transformation initiatives

c. Design thinking: We apply end to end design thinking principles from defining the need to conceptualising, prototyping and implementation of the design across multiple applications like patient journeys, care coordination, digital health, population health, etc

a. Cost optimization: With mounting healthcare costs and pressures from the ecosystem, healthcare organisations are looking for multiple ways to reduce costs without impacting service quality. Our team has many years of experience across eliminating waste, inefficiencies, improved care coordination, managing chronic care services, use of technology, among other approaches to optimise cost of care.

b. Patient journey transformation: Our comprehensive patient journey transformation services empower healthcare organisations to redesign and enhance the patient experience across the entire continuum of care, from initial contact to post-discharge follow-up. We employ a patient-centric approach to patient journey transformation, placing the needs and preferences of patients at the heart of our process. Our experienced consultants work collaboratively with your leadership team, clinicians, and staff to map current patient journeys, set goals, streamline process, and monitoring & evaluation.

c. Clinical operations: Our experts provide comprehensive guidance to help healthcare organisations achieve their operational goals. We work closely with your team to identify areas for improvement, implement process enhancements, and leverage technology to optimise workflows. Our expertise encompasses a wide range of clinical operations areas, including care coordination, clinical documentation, performance improvement, resource utilisation and technology integrations
d. Supply chain and pharmacy: As the largest cost item in a hospital, supply chain and pharmacy for a hospital can address various aspects of operations, efficiency, compliance, and cost-effectiveness. We work with our clients on procurement & sourcing, inventory management, distribution management, formulary management, pharmacy information systems, medication management