Business problem:
- OR set up time between surgeries was more than 90 minutes on average.
- Higher set up time results in lower utilization of the OR and limiting the number of surgeries per day.
- OR utilization was 46% directly impacting capacity and revenues of the hospital
- High patient waiting time for surgeries and schedule adherence was 52%
Solution Approach:
- Value stream mapping and value Analysis of OR processes including pre-operative processes, OR set up activities, post-operative processes.
- Kitting process implemented for set up
- Re-engineered housekeeping process to ensure effectiveness of cleaning and faster cleaning post surgeries.
- Technology based data collection system and OR checklist compliance system to continuously monitor the process.
Key Outcome and benefits:
- 50% reduction in set up time was achieved and OR utilization went up by 30%.
- OR schedule adherence of improved by 37%
- Continuous improvement of the process with data analytics and trends.